our Customer Services guideline

We are a small independent ecommerce, the aim of our customer service guideline is help you understand our policies and service, to ensure that our valued customer ,  get's  a great shopping experience with us.

Return Policy

1. Since  we offer free shipping on all orders, customer will have to pay for return of any item.


2. Any rejected item must be return within 48hrs of confirmed delivery. ( we will not accept any item delayed for return beyond the given time frame).


3. We are a small independent store, and as such, change of mind is not accepted, please bear this in mind when making a purchase.


4. We accept return items base on the following

I) . If the item is faulty by default.( if the issue comes from our end)

ii). if the order is not the right size, which may be due to discrepancies  in our size chart.


5. Any item deemed for return must be in it's original state, with tags and labels still intact.


6. We will not accept items that have been damaged or stained.


7. We will refund your payments, within 24hrs of receiving  our item back.


thank you for understanding.

happy shopping.


     Note- if you require further assistance please use the contact form to reach us.

Shipping Rates/Time

We offer shipping on all purchases made on our website, and so customers can relax and shop with ease knowing we've got their delivery cover.


 Rates - free shipping Australia wide.


Delivery time - we endeavour to package and  post your order to you immediately we receive them ( same day) please bear in mind, that the  standard Australia post delivery takes three to five business days to get to you. depending on your location.


Sizing Chart

W e use standard Australia sizing chart for women.  See chart below.




(sizes are measured in mm ).


SIZE          8        10        12        14        16        18


BUST       82       87        92        97        102      107


WAIST     63       68        73        78         83        88


HIP          88       93        98        103      108      113