We are a small independent ecommerce, the aim of our customer service guideline is help you understand our policies and service, to ensure that our valued customer , get's a great shopping experience with us.
1. Since we offer free shipping on all orders, customer will have to pay for return of any item.
2. Any rejected item must be return within 48hrs of confirmed delivery. ( we will not accept any item delayed for return beyond the given time frame).
3. We are a small independent store, and as such, change of mind is not accepted, please bear this in mind when making a purchase.
4. We accept return items base on the following
I) . If the item is faulty by default.( if the issue comes from our end)
ii). if the order is not the right size, which may be due to discrepancies in our size chart.
5. Any item deemed for return must be in it's original state, with tags and labels still intact.
6. We will not accept items that have been damaged or stained.
7. We will refund your payments, within 24hrs of receiving our item back.
thank you for understanding.
Note- if you require further assistance please use the contact form to reach us.
We offer shipping on all purchases made on our website, and so customers can relax and shop with ease knowing we've got their delivery cover.
Rates - free shipping Australia wide.
Delivery time - we endeavour to package and post your order to you immediately we receive them ( same day) please bear in mind, that the standard Australia post delivery takes three to five business days to get to you. depending on your location.
W e use standard Australia sizing chart for women. See chart below.
SIZE 8 10 12 14 16 18
BUST 82 87 92 97 102 107
WAIST 63 68 73 78 83 88
HIP 88 93 98 103 108 113